Water Based Personal Lubricant

Due to the intimate nature of our products, we cannot accept returns or exchanges unless you have received the wrong item, or your return is covered by the Consumer Guarantees Act or Fair Trading Act.

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If you are eligible for a return, the product must be in the same condition you received it: unopened, sealed, and unused.

We strive to process all orders within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

Please note that during peak periods or in the event of unforeseen circumstances such as COVID-19-related issues, there may be potential delays due to high order volumes or courier service disruptions that are beyond our control.